Cases listed in English

This use case is about service. Because if the consumer is searching to charge his phone he will do a lot for this. Karstadt decide to place this charging station in the main entrance. So every customer can see this device directly. Combined with a shot survey on its display you can charge and secure (looked door) your phone. Benefit for retailer: Its more ...

ESL can be wirelessly connected to a price management software directly in the store or in the cloud, so retailers can change prices in real time. Advantages: Reduce staff costs daily updated prices individual write-downs Dynamic price labelling action indicator additional features self-scanning Technology: ESL Electronic Shelf Label NFC Stage of Journey Consideration & Sale

Price tagging and stocktaking  is still one of the most labor intensive tasks in retail business. Using electronic labels you can save time and increase accuracy.  Karstadt is one of the first pilot retailers in utilizing fashion tags. The reason is simple – it makes sense. Benefit for retailer:  theft prevention, easy depreciation, personal cuts, Benefit for consumer: By using the NFC tag on the fashion tag ...

Faktencheck: Bisher wurden elektronische Preisschilder aufwändig und unnachhaltig mit Batterien betrieben. Der ESL-Boom sorgte für einen enormen Nachfrageschub bei Batterien. Gleichzeitig entwickelte sich die Entsorgung einer so großen Anzahl von Batterien in den letzten Jahren zu einer großen ökologischen Herausforderung. Eine einzige AAA-Batterie kann bis zu 400 Liter Wasser und 20 Quadratmeter Land verschmutzen. Auch bei der digitalen Preisauszeichnung sind bis dato batteriebetriebene ESL ...

SØR is a successful fashion brand reseller with 24 stores in Germany. The company places great emphasis on service and customer satisfaction. The answer to many questions for SØR is the Shopgate Omnichannel-Suite, in detail Click&Reserve and Ship-from-Store. In other words, reserving goods and picking them up on site – or environmentally friendly shipping directly from the stores to the customer’s home. In this ...

Circly has brought artificial intelligence to the handheld scanning devices of the Franchise retailer Nah&Frisch, saving each store at least 6h a week and capital. Circly developed AutoML that enables tremendous resource savings from producers to retailers through AI. With an average of > 85% more accurate planning, resources can be used more efficiently and waste of those can be drastically reduced. The web-based ...

WHAT WAS THE MAIN BUSINESS CHALLENGE NEEDING TO BE ADDRESSED? How do you manage to guarantee a seamless connection between online and offline in retail spaces? For Breuninger, one of Europe’s leading multichannel department stores for fashion, and lifestyle, the challenge at the flagship store in Nuremberg was to create a maximum of service and customer orientation as well as a consistently high-quality brand experience – both online ...

The “Visible Net” campaign makes the 5G network of O2, the core brand of the telecommunications company Telefónica Germany, impressively visible on all channels. With the aim of staging the campaign at the point of sale, a semi-transparent LED wall was used to transform the entire shop window front of the O2 Live in Berlin into a 19 m2 screen – the largest O2 ...

The new Warema Sun Forum in Wertheim (DE) has been presenting an unprecedented concept for shading systems since the end of November. The extraordinary staging turns the abstract topic of sun protection into an emotional experience. Responsible for the design, digital elements and holistic implementation as general contractor are the Store Makers of umdasch. The new Warema Sun Forum in a prime location in ...

The new FC Bayern World opened for all its fans on 10.12.2020 in the heart of the Bavarian capital Munich (DE), directly between the Town Hall and the Frauenkirche. The building, with its boutique hotel, two restaurants and flagship store represents the grand finale of the rich history of the association during its 120th anniversary year and following a sensational season. The retail space ...

Live Shopping, the tech-trend from China, is also growing in Europe: It allows customers to gain a whole new shopping experience of brands and products in online retailing – with the help of advice, inspiration, and close interaction via live chat. This strengthens customer loyalty, achieves higher conversion rates, and reduces return rates. OTTO uses MOVEX | Live Shopping As an IT service provider ...

The Globetrotter Re:Think store in Bonn sets new standards for sustainable store design. This includes the entire concept of the store and not just individual aspects. The store is based entirely on the idea of recycling and upcycling. The electronics retailer’s inventory and furniture, the previous tenant of the space, was almost completely used and recycled. Even digital touchpoints such as displays were refurbished ...

Innovative use of smart analytics to optimize customer interaction and operational efficiency in Segmüller stores: In October 2022, furniture retailer Segmüller launched a pioneering initiative in collaboration with Ariadne Technology to introduce innovative tracking solutions and analysis functions in all stores. This technology enables the recording and evaluation of visitor frequencies, dwell times and movement flows in both indoor and outdoor areas. Of particularly ...

Zalando möchte den Menschen in den dunkelsten Tagen des Jahres ein Stück Hoffnung geben. Neben der großen Weihnachtskampagne mit dem Claim “we will hug again” soll es aber nicht nur bei guten Wünschen und positiven Gefühlen bleiben, sondern den Menschen direkt in ihrem alltäglichen Umfeld wie zum Beispiel dem ÖPNV weitergeholfen werden – mit Alltagsmasken. Diese kann man sich einfach per QR-Code gratis direkt ...

Mobile Couponing ist besonders im Handel ein komplexes Thema, da der Markt viele unterschiedliche technische Voraussetzungen umfasst – zum Beispiel mit Blick auf die diversen Kassensysteme und -geräte. Die acardo group hat sich bei ihrer innovativen Idee das Ziel gesetzt, dass Coupon-Aktionen von der Ausspielung bis zur Einlösung an der Kasse stets nahtlos und messbar funktionieren sollten. Wie kommt Add2Wallet zum Einsatz? Der Zugang ...

The company is set in Europe and uses the UTC as an interactive kiosk to offer product select service and as a membership self-service. The key wining factors for them were the sleek design of the panel, the customized 21.5” and 400 nits LCD screen that is suitable for the establishment and the perfect fit that is the mounting for the customer.

The organisation employs the product as a self-service kiosk globally. It aids the locations in becoming more efficient and being up to date with the latest ways in servicing customers. If consumers are not only able, but prefer to serve themselves, then this could also reduce the space taken up by counters and transfer the staff from behind a screen into customer-facing roles. By ...

The company utilizes the UTC along with a barcode scanner by Advantech globally. The main uses of the solutions in the various locations are as a price and product information checker, as well as to give stock information and allow online ordering. Other uses include a wayfinding kiosk and membership card checker, along with offering an ordering goods fetch service. One of the winning ...

Based in Bern, Switzerland, the organisation is employing the UTC as an outside meeting room management panel. It allows the users to check when the room is occupied or free without disturbing the occupants of the space. The ones that have booked the room with the management panel are the only ones that can open it to use it ensuring the room will be ...

Viele Unternehmen im Lebensmitteleinzelhandel (LEH) stehen vor der Herausforderung, die Kundeninteraktion in ihren Filialen zu digitalisieren. Dabei gewinnt besonders das steigende Angebot von digitalen Services immer mehr an Bedeutung. Eine der großen Herausforderungen im LEH ist daher die Verknüpfung der stationären Fläche mit den Online verfügbaren Services. Die AMERIA AG aus Heidelberg schafft es mit ihren innovativen, gestengesteuerten Touchpoints Online-Services in den Supermarkt zu ...