Overview
- Updated On:
- June 16, 2022
Description
The organisation employs the product as a self-service kiosk globally. It aids the locations in becoming more efficient and being up to date with the latest ways in servicing customers. If consumers are not only able, but prefer to serve themselves, then this could also reduce the space taken up by counters and transfer the staff from behind a screen into customer-facing roles. By achieving this the workforce is much more mobile, helping customers with queries, keeping the location looking at its best. Additionally, the self-service allows for a decrease in the needed personnel to operate. Some of the key requirements are to have a tailored solution, which enables them to accomplish their goals and adapt as their business evolves.
Case Id : 19235
Technology: -
Name of the solution / product: EBC + IDS
For customers or employees (front- or backend): Customers
Hardware, software or service: Hardware
Live since: 2020
Description of the project goal / motivation [max. 500 characters]: -
Project scope / implementation activities [max. 500 characters]: -
Innovation [max. 500 characters]: -
Implementation approach / costs [max. 500 characters]: -
Potential for replication [max. 500 characters]: -
Solutions & Operations
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