Description
This use case is about service. Because if the consumer is searching to charge his phone he will do a lot for this. Karstadt decide to place this charging station in the main entrance. So every customer can see this device directly. Combined with a shot survey on its display you can charge and secure (looked door) your phone.
Benefit for retailer:
Its more than a service. Its the opportunity to collect data and sell advertising space to your industry partners.
Benefit for consumer:
Charged phone is important.
Potential problems:
not working
wrong content / data
content is not relevant
content moves to fast
to many information
no service
Solution features
Use-Case customer:
Galeria Karstadt Kaufhof
Location: Schadowstraße 93, 40212 Düsseldorf, Germany
Use-Case-Region: D-A-CH
Website: https://www.galeria.de/