Shipping to Switzerland – 48 hours to customers with low cost customs clearance

Bergzeit, like many e-tailers in Europe, wanted to take advantage of the Swiss market. With its high purchasing power, high average basket values, and low availability of many products (especially in the Fashion and Home verticals), it’s an ideal market for cross-border traders. However, the high costs of customs processes and duties combined with the already higher shipping rates can be challenging for profit margins.

In a close partnership, Bergzeit and Seven Senders were able to grow together and find an ideal solution for simplified and cost-effective shipping and customs clearance that required no IT adaption.

Since starting the cooperation in 2016, Bergzeit has seen a 47% growth rate QoQ on average, and with our new customs solution, their yearly savings is estimated at over 100.000 EUR. In 2021, a new milestone was achieved: 1 million parcels to/from Switzerland were processed.

Thanks to the groundwork done in Switzerland, it was easy to establish a successful, localized shipping solution for further expansion. We were able to quickly implement Bergzeit’s entry into the Italian market and the UK, using the experience of our Swiss customs solution as a basis for a post-Brexit solution for shipping and returns.

The case demonstrates how retailers can successfully open up new markets by working with an expert partner who can customize shipping solutions per region and ensure working with the fastest, most reliable, and cost-effective local delivery providers for inbound and returns.