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Product Delivery and Pickup

Crate&Barrel

1250 Techny Rd Northbrook,

Overview

Software
Customers
01.06.2020
Transport
Supermarkets
Schools
Restaurants
Pharmacies
Hospitals

Description

Crate&Barrel uses the Glympse location data platform to enhance their product delivery by providing real-time geolocation visibility and transparency as to when their customer can expect to receive the goods they purchased.

Crate&Barrel uses the Glympse En Route and the Glympse Software Development Kit (SDK) to provide real-time geolocation services for both customers and employees. These location services allow Crate&Barrel to capture and process location data on a large scale. The Glympse platform also enables Crate&Barrel and their customers to better visualize where their people, products, and assets are during the course of a product‘s delivery or store pickup. The data provided allows Crate&Barrel to make well-informed business decisions based on reliable data.

About the solution

Name:Glympse for Product Delivery and Pickup
Technology:Glympse En Route Application Android/IOS Glympse SDK Android/IOS Glympse En Route Console (Management) Glympse Web view
Project goalThe primary goals of this engagement are to reduce missed deliveries, ease call center volumes and store contacts. Specially for curbside pickups, Crate&Barrel has a desire to decrease curbside customer wait times and to create more seamless transactions for both their customers and store associates.
Project scope:• Integration with Descartes Routeplanner for delivery. • Integration with App400 for curbside.
Innovation:• Real-time ETA visibility (for customer and company) • Destination based geofencing with advanced arrival detection
Costs:• Easy implemetation     
Replication:Housewares, furniture, and home accessories The Glympse solution can be replicated for really any industry that provides field and on-location services and support or product delivery and pickup.

Use-Case customer:

Crate&Barrel

Location: 1250 Techny Rd Northbrook, 60062 , United States

Use-Case-Region:

Website: https://www.crateandbarrel.com/

Case Location

Transport
Supermarkets
Schools
Restaurants
Pharmacies
Hospitals

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