About Us
The all-in-one tool for personalised communication on the parcel journey. With PAQATO, modern retailers no longer leave the communication of shipping messages such as “Your parcel will arrive tomorrow” in the hands of external shipping service providers such as DHL, DPD, Hermes and others, but also inspire their customers on the parcel journey.
With PAQATO, the parcel journey becomes a game changer for modern online retailers.
PAQATO is the must-have post-purchase solution for all e-commerce teams that want to score points with customers through automated shipping communication and track & trace.
With PAQATO, merchants no longer leave the communication of shipping messages such as “Your package will be delivered tomorrow” in the hands of external shipping service providers such as DHL, DPD, Hermes and Co. Thanks to automated customer communication, individualised track & trace pages in the shop design and smart shipping analyses, PAQATO opens the doors to 5-star ratings, high repeat purchases, strong recommendation rates and happy customers for merchants from the package journey onwards.
With the all-in-one solution from PAQATO, more than 1,000 e-commerce companies such as Otto, Peek & Cloppenburg, Rose Bikes and the growth champion KoRo are already delighting their customers.