Self-service (with Advantech)

The organisation employs the product as a self-service kiosk globally. It aids the locations in becoming more efficient and being up to date with the latest ways in servicing customers. If consumers are not only able, but prefer to serve themselves, then this could also reduce the space taken up by counters and transfer the staff from behind a screen into customer-facing roles. By achieving this the workforce is much more mobile, helping customers with queries, keeping the location looking at its best. Additionally, the self-service allows for a decrease in the needed personnel to operate. Some of the key requirements are to have a tailored solution, which enables them to accomplish their goals and adapt as their business evolves.

About the solution:

Name: EBC + IDS

Facts:

  • online and offline
  • for customers
  • hardware
  • already launched on the markett

Live seit: 2018

About the retailer

To the provider:

Advantech
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