One of the biggest sports retailer in Europe is trying out a lot. So for example a new store concept named “Decathlon Connect” is tested exclusive in Munich placed in the Central Station since 2018. With only a couple of 100 sqm the store is small and spited into two. One is showing a small sortiment of impulse driven products and the other one is only for click & collect. 2019, they will start a same day delivery project.
About the solution:
Name: click & collect
Used technology: internet, click & collect system
Live since: –
Benefits for the customer: Qualified sales talks with the opportunity to pick the goods after work.
Benefits for the retailer: Especially in small retail facilities you are limited in sortiment, but you can still have a good sales talk to your customers. If they order it now at your store and pic it up later the day or the goods will be delivered you are able to make a better turnover per sqm.
Benefits for the producer: –
Potential problems: logistic problems